Anytime you need support, you have two primary options:
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Use the search function in the Help Center.
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Send a Support request.
Help Center
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Select Help Center home page. The appearance of the Help Center may look different depending on the platform you are using.
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Use the search bar to type in your question or keyword.
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Select any of the articles from the search results to view them.
Support request
To send a support request directly to the support team via email, follow these steps:
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Select Support from the top-right menu in the Platform.
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Fill in the required information in the form. Click Submit.
Your request will be handled as soon as possible by the support team.
Frequently Asked Questions
Q: What are the two ways to get support?
A: You can either search for an answer yourself in the Help Center or you can send a Support request directly to the support team by filling out the form.
Q: How do I contact the support team directly?
A: Select Support from the top-right menu in the platform and fill out the form to submit a request via email.
Q: What is the Help Center?
A: The Help Center is a collection of articles and guides that you can search to find answers to common questions.